Service illustration · not a completed customer projectTHE WORK, EXPLAINED
Start with the condition.
Understand the scope.
Ask which door, hardware and opener checks are included, and which observations can be made given the reported condition. Request written findings that distinguish observed defects, inspection limits and proposed repair work before any adjustment is agreed.
What may be involved
- inspection checklist
- fasteners
- lubricant
Ask the provider to distinguish existing parts to inspect, proposed replacements, and tools, materials or reports included in the service. Confirm the work and exclusions after assessment; this list does not mean that every item will be supplied or replaced.
LOCAL RESEARCH / Palo Alto
Local context
The US Consumer Product Safety Commission says garage door openers made or imported for sale in the United States after 1 January 1991 must have reversing systems, and that a requirement for an external entrapment protection system — an electric eye or edge sensor — was added in 1993. Where an electric eye is used, CPSC says it should sit 4 to 6 inches above the floor, and it asks homeowners to check the door and opener every 30 days. Ask which safety checks are part of the visit. This is national safety guidance, not an assessment of your own opener.
Source ↗Area-wide context does not establish the condition of your property or equipment.
Before the visit
If the door is crooked, off track or has a broken spring, keep clear and stop operating it.
