Service illustration · not a completed customer projectTHE WORK, EXPLAINED
Start with the condition.
Understand the scope.
Ask why replacement is proposed and how the selected opener and rail fit the existing door and available space. Clarify retained controls, any separate door work, installation scope and the function checks and demonstration included at handover.
What may be involved
- opener head
- rail
- wall control
- photo eyes
- remotes
Ask the provider to distinguish existing parts to inspect, proposed replacements, and tools, materials or reports included in the service. Confirm the work and exclusions after assessment; this list does not mean that every item will be supplied or replaced.
LOCAL RESEARCH / Los Altos Hills
Local context
The US Consumer Product Safety Commission says garage door openers made or imported for sale in the United States after 1 January 1991 must have reversing systems, and that a requirement for an external entrapment protection system — an electric eye or edge sensor — was added in 1993. Where an electric eye is used, CPSC says it should sit 4 to 6 inches above the floor, and it asks homeowners to check the door and opener every 30 days. Ask which safety checks are part of the visit. This is national safety guidance, not an assessment of your own opener.
Source ↗Planning your work
Los Altos Hills reviews plans against building, plumbing, electrical, mechanical and energy codes, and lists smaller permit types including water heaters, furnaces, HVAC, reroofs and seismic retrofits. Confirm the address, the proposed scope and which permits apply with the Town of Los Altos Hills before work starts. This reference concerns the Town of Los Altos Hills; it does not establish requirements for a neighbouring jurisdiction or for an individual property.
Source ↗Area-wide context does not establish the condition of your property or equipment.
Before the visit
If the door is crooked, off track or has a broken spring, keep clear and stop operating it.
